Frequently Asked Questions
Everything you need to know about our textiles, subscriptions, and shipping policies.
What is the difference between a digital and a print subscription?
A print subscription includes six physical issues delivered to your door annually, plus complimentary access to our digital archive. A digital-only subscription provides instant access to the current issue and our entire back-catalogue via our website and app.
Do you ship your magazines and textile products internationally?
Yes, we ship Selvedge Magazine and our curated shop items globally. Shipping costs are calculated at checkout based on your location and the weight of your order. Please note that international orders may be subject to local customs duties.
How can I track the delivery of my latest issue?
Once your issue or order has been dispatched, you will receive a confirmation email. For tracked shipping services, a tracking link will be provided. Standard subscription mail is not typically tracked, but usually arrives within 7-14 business days depending on your region.
What is your return policy for shop items and back issues?
We accept returns on shop items and back issues within 14 days of receipt, provided they are in their original, resaleable condition. Please note that we cannot offer refunds on active subscription periods or digital products once accessed.
Are the textiles in your shop ethically sourced?
Sustainability and craftsmanship are at the heart of Selvedge. We work closely with independent artisans and heritage mills to ensure that every textile product we sell is produced ethically and supports traditional making techniques.
Can I change my delivery address mid-subscription?
Yes, you can update your shipping address by logging into your account on our website. To ensure your next issue reaches the correct destination, please update your details at least two weeks before the next publication date.